VMware: Workspace ONE XR Hub – Beta Announced!

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Introducing Workspace ONE XR Hub

This article, Introducing Workspace ONE XR Hub, was originally published in VMware Digital Workspace Tech Zone Blog.

XR (Augmented Reality and Virtual Reality Devices) devices are now being deployed to deliver remote training to frontline workers, augment designers and engineers, and connect the workforce everywhere in a more immersive way.

VMware introduces an end-to-end enterprise virtual reality solution including device, application, access and employee experience management.

VMware Workspace ONE XR Hub provides digital workspace for virtual reality devices, providing a simple yet secure enterprise employee experience.

Workspace ONE XR Hub is now available in beta at VMware End-User Computing Beta Community Site.

VMware has supported basic management of the first standalone VR devices with Workspace ONE UEM since 2019.

Now, with Workspace ONE XR Hub, you can not only manage VR devices, but also deliver a secure, easy, and customizable enterprise experience in VR. XR Hub is integrated with Workspace ONE Access for authentication and Workspace ONE UEM for enhanced device management.

The main features provided by Workspace ONE XR Hub are:

  • Cross-platform support (Pico, Oculus, HTC)

  • Customizable kiosk fashion launcher

  • Secure Login Using Corporate Credentials with Workspace ONE Access

  • Multi-factor authentication, conditional access and single sign-on (via Workspace ONE Tunnel)

  • Shared device check-in / check-out and more with Workspace ONE UEM integration

  • Unified VR application catalog

  • Launch native VR apps and content

  • Launch WebXR apps and content

  • Launch CloudXR Streaming Applications

  • Single sign-on access to Web, SaaS and VDI applications in VR

  • Customization of the XR hub / Custom XR tutorial

Additionally, as part of this beta, we are testing support for the latest standalone VR devices as well as compatibility with Workspace ONE Assist (for live remote assistance). The latest VR devices can be managed using Android Enterprise and Workspace ONE support for work-managed AOSP devices.

Workspace ONE XR Hub Details

Software required

  • Access to the ONE workspace

  • XR Hub app – these installers are tied to the device point

Software options

  • Workspace ONE UEM – for device management

  • Workspace ONE Tunnel – for single sign-on

  • Workspace ONE Assist – for live remote assistance

  • NVIDIA CloudXR – for remote rendering / streaming of VR applications

  • VMware Horizon – for VDI access or scaling of a remote rendering solution

Supported hardware

VMware provides beta support through the beta community site. However, VMware Support Services does not support Workspace ONE XR Hub.

For the purposes of this beta, the following hardware works with Workspace ONE XR Hub, Workspace ONE Access, and Workspace ONE UEM. When specified, hardware, while functional, may not be officially supported by Workspace ONE UEM (Pico Neo 3, Oculus Quest 2 OFB).

  • HTC Vive Focus Plus ™

  • Pico Neo 2 ™

  • Pico Neo 2 Eye ™

  • Pico Neo 3 ™ – not yet officially supported by Workspace ONE UEM

  • Pico G2 4K ™

  • Oculus Quest 2 ™ (Oculus for Business, firmware version 28) – not yet officially supported by Workspace ONE UEM

Not supported, but expected soon during beta:

  • HTC VIVE Focus 3 – not yet officially supported by Workspace ONE UEM

  • Microsoft Windows compatible VR devices

Note: By default, when unenrolling a VR device managed by Workspace ONE UEM, the device is deleted. Please take this into account before enrolling a VR device in Workspace ONE UEM.

Corporate virtual reality experience for employees

Workspace ONE XR Hub can be configured to launch in kiosk mode so that users have a simple but secure way to access only the content you want them to see.

Users are given a personalized tutorial that you can create to show them how to use the VR device of their choice. From there, a user has a simple login flow using their corporate credentials, passcode, or other authentication methods of your choice – as configured in Workspace ONE Access.

You can also configure single sign-on through Workspace ONE Android Mobile SSO and apply only a device PIN code to access user apps and content.

Once logged in, a user will have access to all authorized applications and their device in Workspace ONE UEM, Workspace ONE Access, and VMware Horizon. Users simply point and click to launch an application.

Launch native VR apps

Primarily, users will launch native VR apps that have been transferred to the device using Workspace ONE UEM. When the third-party ISV supports SAML / OAuth authentication, XR Hub can enable in-app single sign-on using the user’s certificate on the device. Users are returned to XR Hub after completing their VR application.

Launch WebXR applications

Users may also wish to access WebXR applications – VR applications written to run on a VR compatible browser such as Mozilla Firefox Reality. By deploying Firefox Reality to VR devices using Workspace ONE UEM and publishing WebXR links using Workspace ONE Access, users can access WebXR applications from XR Hub.

Remote XR with NVIDIA CloudXR

In some cases, a VR application may not be compatible or may not be able to run on a standalone VR device and require a powerful PC. In this case, XR Hub works with NVIDIA’s CloudXR protocol to stream PC VR applications from a virtual machine to a standalone VR headset. Users can launch CloudXR streaming apps published through Workspace ONE Access from XR Hub.

Any app on any VR device

Finally, users can access web, SaaS, and VDI applications published through Workspace ONE Access in XR Hub. These applications are launched in XR Hub in “spatial windows” which can be moved and sized as needed.

This feature supports a basic productivity use case and is most effective when combined with XR Hub’s “camera passthrough” mode. In this mode, users swap their custom 3D environment for a real world view (when supported on the headset). Plug in a Bluetooth keyboard and you no longer need multiple monitors to work productively.

Customization

XR Hub supports customization of the environment a user is presented with. For 3DoF devices (only tracks head rotation) a custom 360 image can be used for the environment. For 6DoF devices (following rotation and movement), a customizable 3D environment is available. Skybox / background can be changed, desktop artwork can be customized, and VMware 3D logo can be replaced.

Optionally, a personalized video tutorial can be created and viewed the first time a user uses the XR Hub and can be accessed at any time from the XR Hub.

All customizations can be managed remotely using Workspace ONE UEM.

Remote management and configuration

XR Hub configuration is done through a configuration file that can be sent to remote devices by Workspace ONE UEM. In this way, administrators can manage the configuration of the XR Hub centrally and by group. Additionally, all XR Hub related asset files (artwork, models, videos) can also be managed with the config file.

Workspace ONE Access and Workspace ONE UEM also offer the ability to manage the entire solution remotely. Additionally, Workspace ONE Assist allows an administrator to remotely log into a headset and see what the user sees. This allows admins to take care of users while in VR.

From managing devices and application deployment to implementing conditional access and providing remote assistance, it’s all possible with the Workspace ONE solution.

Try Workspace ONE XR Hub Beta Today!

Workspace ONE XR Hub is now available in beta at VMware End-User Computing Beta Community Site.


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