The phasing out of copper cabinets will begin for Chorus in mid-March
Copper cabinets will soon be a thing of the past for many Kiwis, with Chorus announcing that it will turn off its first copper cabinets in mid-March.
The announcement comes as Chorus continues to upgrade New Zealanders to its fiber optic network and complies with terms agreed by the government in 2018 to deregulate copper services.
New Zealanders are encouraged to exit Chorus copper lines where possible and can be assured that the company will follow the strict processes set out in the Commerce Commission’s Copper Withdrawal Code.
Chorus said 87% of Kiwis should be able to access fiber by the end of the year, allowing the company to further encourage customers to migrate to copper in areas with fiber adoption. is already high. They say voice-only services will continue to be available to those who want them, and that there is no loss of service with only the underlying technology changing.
In 2021, the redemption code was tested with less than 1% of the half-million customers using wired technology. As set out in the Code, Chorus has kept affected customers fully informed and provided them with information on the options available. In 2022, Chorus expects to send copper withdrawal notices to an additional 13,500 customers, or approximately 3% of its copper base.
“In areas where fiber is readily available, we believe it offers the best connectivity option, with the lowest carbon emissions. However, we are 100% committed to maintaining the copper network in places where fiber is not currently available,” says Chorus. CEO, JB Rousselot.
“It is important to note that this is not a massive shutdown of copper, but an ongoing transition to improved technology as it becomes available. Our priority is to keep Neo – Zealanders connected to a landline, without interruption, no matter what technology option they choose.”
As demand for reliable, high-capacity fiber broadband continues to grow, Rousselot believes the shift in technology will help create better solutions for customers across Aotearoa. 67% of Kiwi households are already connected to fiber, and there were 47,000 new fiber connections in the first half of the fiscal year.
Chorus also found that over 23% of fiber customers are now opting for a gigabit connection. This shows flexible work, e-learning and video streaming services, which means that the requirement of a single user no longer determines the broadband needs.
“For over a century, copper lines have played a crucial role in telecommunications in New Zealand, supporting landline calls and more recently enabling us to connect to the internet. Copper continues to provide reliable service,” says Rousselot.
“But with new technologies and data consumption increasing exponentially, fiber is how we use the internet today. It’s important that those who can access our future-proof fiber network know that they can log in and do that if they want to.”
It encourages eligible customers to make the switch and ensures a smooth transition and paramount service.
“We are proud to provide a world-class fiber network to New Zealanders and would like to encourage those who remain on copper to contact their provider and make the switch. If you live or work where fiber is available and As you are using a copper-based network of telephones and broadband today, you may want to anticipate the changes to come by moving to fiber or an alternative technology.”