Microsoft CEO Nadella discusses forward-looking tech trends

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In his remarks at last week’s Microsoft Ignite virtual conference, CEO Satya Nadella outlined a possible path forward for organizations facing structural changes that could reshape the way they operate. He referred to concepts that have taken off lately – digital wallets, telehealth, curbside collection and contactless shopping – but Nadella said there was more to come with hybrid work, hyperconnectivity and other areas.

“The case of digital transformation has never been so urgent,” he said. “Digital technology is a powerful deflationary force in an inflationary economy. Businesses large and small can improve the productivity and accessibility of their products and services, Nadella said, by increasing their focus on technology.

According to his calculations, even more digitization among companies is expected in the next 10 years compared to the previous 40 years. “Basically, we are moving from a mobile and cloud era to an era of pervasive computing and ambient intelligence,” Nadella said. It’s worth noting that many of the trends he spoke about also align with the resources and services Microsoft presented at the conference.

Creation of new hybrid workplaces

Hybrid work, which has changed how, where and when people do their jobs, is expected to continue to thrive, he said, although some paradoxes have emerged in what the workforce wants. For example, 70% of workers want flexible remote working options to continue, according to the Microsoft Work Trend Index. However, 65% of workers want more in-person time with their teams.

In another divisive division, Nadella said 58% of workers said they plan to spend the most time in the office to better focus on their work while 58% of workers said they plan to spend the less time in the office for the same reason. . Nadella did not explain the overlap percentages presented from the responses he cited.

The desire for flexibility options in hybrid work can be a big factor in how candidates respond to companies looking for new hires. More people than ever are changing jobs, Nadella said, with 41% of employees considering leaving their current employer, according to the index. Every organization, he said, will need a new digital fabric for collaboration that combines digital and physical spaces. “When it comes to hybrid work, there is no standard and flexibility will be key. “

A need for hyperconnectivity

There is a will to continue building hyperconnected businesses, Nadella said, as a radical transformation is underway. With the onset of the pandemic, there was a need to pivot sales, customer service, and manufacturing to be ready remotely, he said. In the future, these features will be incorporated by design, Nadella said. Supply chain resilience will also be essential for suppliers.

“We need this next level of real-time hyperconnectivity between businesses and between consumers and businesses where data and intelligence flow freely,” he said. Sales and marketing will also be more proactive. “Going forward, every business process will be collaborative, powered by AI, and connect the digital and physical worlds. “

Keep going digital

Every business becomes a digital business, Nadella said, with an increasing reliance on multi-cloud, multi-edge infrastructure. Additionally, computing is becoming distributed and integrated into the real world, he said, with application models rapidly transforming to work at the edge with ambient intelligent capabilities. “The percentage of industrial control systems that will include AI analysis and inference capabilities at the edge will increase six-fold over the next four years,” Nadella said, from 5% today to 30 % by 2025.

He also said that every business will need a more distributed, intelligent and autonomous IT fabric that enables rapid creation and deployment of applications anywhere.

Enforce security

The complexity of remoteness during the pandemic will continue to increase, Nadella said, and with that comes an ongoing concern to secure these systems. Cybercrimes currently cost $ 6 trillion a year, he said, citing Cybersecurity Ventures, and by 2025 that figure is expected to reach $ 10.5 trillion a year. This will result in a need for more security resources across platforms, multi-cloud, and zero trust architecture. “Cyber ​​security is the biggest threat to digital transformation today and it’s the # 1 risk every business faces in the future,” Nadella said. “Every organization needs comprehensive tools for identity, security, compliance, privacy and management. “

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