Mayo Clinic and Orbita to Talk Successful Use of Intelligent Virtual Assistants at HCIC
Orbita also on the main stage panel to discuss the transformation of the “digital gateway” through next-generation technologies that better serve the consumer
BOSTON, November 2, 2022 /PRNewswire/ — Orbita, a leading provider of intelligent virtual assistants and healthcare workflow automation, will join Sandhya PrutiMD, Medical Director for Health Education & Content Services at Mayo Clinic, for a presentation Monday, November 7at the annual Healthcare Internet Conference (HCIC) in miami. The presentation, also featuring the COO of Orbita nate treloarwill highlight Mayo’s efforts to deliver a digital front door experience that provides patients and consumers with a personalized, frustration-free path to access healthcare information and resources.
Additionally, Treloar will participate in a panel discussion on the main stage on Tuesday afternoon, with industry experts who also believe that healthcare leaders must transform the patient experience by adopting next-generation technologies to streamline access and meaningful engagement.
“The topic of creating a more consumer-like experience for patients is timely,” said Orbita CEO Patty Riskind. “The healthcare industry is under extreme pressure as we head into 2023, balancing workforce shortages with the need to generate revenue and better manage costs. The digitization of tasks and interactions routine is an essential strategy for success.”
Orbita will showcase its innovative digital gateway solution at HCIC. Conference attendees will get an overview Orbita Blaze, designed to revolutionize the search function on health websites by transforming limited search tools into a truly intelligent virtual assistant. Orbita Blaze uses natural language understanding and intentional conversational dialogs, so the entire website becomes an intuitive and useful search experience, guiding patients to valuable information and appropriate care.
“Think of Blaze as a matchmaker, connecting consumers seeking healthcare information to the right medical answers and resources,” Riskind said. “Over 43% of visitors to a vendor’s website immediately try using the search bar. But most give up on their search because current tools are unable to understand the context or the intent of the individual. Our conversational AI and NLP remove these barriers and improve patient access and retraining.”
HCIC attendees can connect with Orbita at booth 85 during the conference or contact via [email protected] to schedule a meeting.
Orbita is the connective tissue between providers and patients, to help navigate healthcare. We partner with healthcare organizations to implement intelligent, conversational AI-powered virtual assistants that engage patients across web, text, and voice channels. Our solutions, which meet privacy and security standards, help providers improve operational efficiency by automating workflows in the face of the challenges of labor shortages, while capturing revenue generated from routine care , chronic and preventive. Visit Orbita.ai.
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