Hang on to Food and Beverage Knowledge: Build Loyalty and Empower Your Workforce

The Great Resignation has become a topic of conversation as 4 million Americans quit their jobs by September 2021. Although often discussed from the perspective of office workers, the quit rate in lower-paying jobs has been overlooked. Bloomberg noted that manufacturing was second from the top (behind leisure and hospitality) for the highest quit rate. Moreover, the drop-out rate was higher for low-wage non-durable goods – especially in food manufacturing – than for higher-wage durable goods.

With record labor shortages and the existing pressure of an aging workforce and talent shortages, future of work strategies are close to the top of the list for food manufacturers and of beverages that want to excel in the face of disruption. In the Deloitte investigation, manufacturing leaders want to focus on:

-38% new talent attraction

-31% retention

-13% retraining

Attracting, retaining and empowering workers can be supported by technology investments. As workers seek purpose in their roles, food and beverage manufacturers have the opportunity to recruit and retain a generation of workers who want high-value work in a cutting-edge digital environment to engage with and to log in.

Where does WMS fit into food and beverage industry workforce strategies?

Modern WMS for workforce retention

Knowledge loss is a hidden cost of turnover and poor retention. Maintaining an in-depth knowledge of manufacturing is essential to maximizing operations and growth. To do this, food and beverage manufacturers must give warehouse workers the tools and technology they need to be more productive and make their jobs easier. For the new generation of workers who are not attracted to warehouse jobs, implementing a digitized warehouse can help shift the perception of warehouse work from laborious, manual work to high-tech work. and significant.

There are key features of a modern WMS that promote employee retention, but also alleviate people and skill shortages.


WMS automation can provide benefits that help streamline work and maximize operational capacity:

1. Automation can fill critical labor gaps that cannot be filled to maximize capacity.

2. Automating manual processes and monotonous tasks helps workers focus on higher value activities and improves the productivity and accuracy of their work while reducing operational inefficiencies.

3. Automated processes can reduce reliance on employee specialist knowledge and streamline training for new workers through a centralized view of warehouse processes.

Integrated mobile hardware

Mobility is essential for efficient and productive workers in the warehouse. Embedded mobile devices – such as iPads, touchscreens, etc. – make workers more efficient by putting the tools they need in their hands to complete a task in less time. The more the physical and mental strain on workers can be reduced, the more an organization can improve the work experience of employees.

User-friendly interfaces

A WMS that puts end users first in its design, implementation and experience will enjoy better adoption and faster return on investment. The WMS must be functional, intuitive, easy to use, reliable and enjoyable for end users.

Workforce empowerment in action

In the food industry, Cameron’s Cafe is a great example of how a highly automated warehouse enables and empowers a workforce. Prior to implementing Solochain WMS and MES, Cameron’s Coffee relied heavily on paper-based processes. Workers checked and manually coded items and carried pens, notepads and clipboards while operating production lines or operating equipment.

Digitizing their warehouse with Solochain WMS and MES resulted in 50% sales growth, 200% e-commerce growth, and 25% expansion of their warehouse.

In addition to growth and operational efficiencies, the daily life of Cameron’s Coffee’s workforce is radically changing:

-New software and iPads have reduced the time it takes to complete a task

– User-friendly and intuitive interfaces facilitated adoption

-Automated processes have reduced human errors in the warehouse

-Workers had more independence with a centralized system for warehouse activities

– New employee onboarding has been simplified with seamless processes in the WMS view

-Finance team would easily understand warehouse workflows and processes and close month-end earlier through integration into ERP

-Workers were happier and more confident in their jobs

“WMS and MES systems through Solochain are user-friendly and highly customizable. In a constantly evolving company, the system has evolved and grown with our needs. We found efficiencies that allowed us to grow with minimal additional staff. And when we have new hires, the system is easy to train and allows employees to complete their jobs with confidence. »Amy Fitzgerald
System Administrator Cameron’s Specialty Coffee

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