Fundamentals of the New Normal

The world has witnessed a tectonic movement over the past two years that is going to have a massive impact in the long run. Most companies have been affected, forcing rapid recalibration of strategies as well as on-the-fly changes in various models and decisions that impact the entire workforce. Humans have shown resilience and patience in the face of the greatest adversity, and courageously prepare to return to the turmoil of the New Normal as the world gets back on its feet.

Lately there has been a lot of talk about this “new normal”, what it would mean and how it would play out. While the new standard would encompass various elements, flexibility and adaptability as well as uncertainty are part of the course. Take work for example, although office camaraderie is indeed missed, the increase in time spent indoors has highlighted the importance of a stable work-life balance, flexibility, the need to be part of a community and a strong work culture. In fact, flexibility and adaptability have facilitated this transition to the “new normal” by providing businesses and employees with the agility they need to continue their operations regardless of their physical location.

Flexibility today has become a key requirement for talent; according to MS Labor Trend Index, 74% of Indian workers want flexible work options. Millennials are also envisioning redefined work styles with condensed work hours and scheduled shifts to prioritize their work-life balance. Flexible workspaces allow businesses to experiment with new models such as working from spaces closer to homes from locations across cities with membership options like day passes. daytime. This saves travel time and expense, provides an office environment and more time to spend with loved ones. Many companies have rethought their strategies to embrace flexible workspaces as a way to retain diverse talent without location being a constraint and they are now a key enabler of the “Work from Anywhere” movement. As an organization, it is very important for us to take this requirement into account and to have even adopted the flexible workspace path for our employees.

The “jobs paradox” is also a problem that business leaders face. Retraining and upgrading in today’s competitive world is essential to tackle this problem head-on, as industries are witnessing technological developments at an unprecedented rate. According to the International Labor Organization (ILO), India envisions a huge skills gap of 29 million by 2030. This can only be resolved by accepting that qualification is a necessity, not a luxury. . Today’s EdTechs can solve this problem for business leaders and HR managers by training employees for the jobs of today and tomorrow. They can deliver niche programs for emerging industries through personalized learning and testing sessions, mentoring with industry experts, an interdisciplinary focus on solutions, and partnerships with global universities. That’s why businesses and startups today partner with edtechs for learning and development through a carefully curated agenda that leads to individual and organizational growth.

Employee mental health will also continue to dominate attention as we return to work. Adapting and meeting the various challenges that the last year has thrown at us, both personally and professionally, has taught us a lot as a community. Extending support to employees in the form of a safe, stable and sensitive environment has become more important than ever in these times. The new normal has blurred the lines between work and life, pushing work-life balance into the background. Compartmentalisation has become key with the creation of boundaries for work, aided by the flexible workspace model. According to Remote work survey conducted by PwC, most executives (68%) believe people should be in the office at least three days a week to maintain a distinctive corporate culture. Employees look forward to the synergy of interaction and teamwork, which is made possible by a collaborative office environment.



The opinions expressed above are those of the author.


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