Citrix Research shows that hybrid working works


Whether companies like it or not, employees love hybrid working. And the model works. According to Work Rebalanced, the latest study from Citrix Systems, Inc. (NASDAQ:CTXS), hybrid workers — those who work part-office and part-remote — are more productive and engaged than employees who are entirely in the office. or entirely remotely. . They also report better well-being – both physical and mental – and feel more positive about their organization.

“Work rules have been fundamentally rewritten,” said Traci Palmer, vice president of human and organizational resources for Citrix. “As our research clearly shows, today’s employees prefer hybrid working and perform better when they have the flexibility to choose their location based on what they need to do and where they feel that they work best.”

The Great Reset

The question of whether and how to implement flexible working is a priority for companies around the world. To help inform their actions, Citrix, in partnership with Man Bites Dog and Coleman Parkes Research, launched Work Rebalanced, a global survey of 900 business leaders and 1,800 knowledge workers. And he found that if implemented correctly, hybrid working can lead to a more productive and healthy workforce. According to the data:

  • 69% of hybrid workers feel productive, compared to 64% of remote workers and 59% of office workers.
  • 69% of hybrid workers feel engaged, compared to 56% of remote workers and 51% of office workers.
  • 73% of hybrid workers are positive about their personal performance, compared to 69% of remote workers and 65% of office workers.
  • 71% of hybrid workers report having a strong emotional connection with their immediate team and colleagues, which motivates them to work harder, compared to 63% of office workers and 60% of remote workers.
  • 70% of hybrid workers report having a strong emotional connection to their organization and leadership team, compared to 60% of remote workers and 58% of office workers.
  • 70% of hybrid workers report good well-being, compared to 61% of remote workers and 60% of office workers.
  • 69% of hybrid workers would recommend their employer, compared to 60% of remote workers and 56% of office workers.

A first virtual experience

The survey also revealed that technology is a key success factor in enabling hybrid working and providing the premier virtual experience that a distributed workforce demands. Employees want access to the tools that let them work where they want and need to be most productive. And they expect their employers to deliver them.

It is critically important to eliminate the noise and distractions from work that technology can create. The typical employee, for example, has to navigate through four or more applications just to run a single business process, and accessing it requires remembering multiple passwords and navigating through a multitude of different interfaces.

And as Work Rebalanced found, it frustrates them and slows them down, with the average employee saying they spend about 54 minutes a day dealing with technology challenges.

“Business leaders and IT managers need to simplify and streamline workplace technology to ensure employees have space for ‘deep work’ and focus,” said Safi Obeidullah, global head of value consulting. at Citrix.

The hybrid work stack

Many organizations are already striving to do just that, leveraging digital workspace solutions that allow them to:

  • Unified work – Whether at home, on the plane or in the office, employees have consistent and reliable access to all the resources they need to be productive across any channel, device or location. work.
  • Secure work – Context-aware access and application security ensure that applications and information are safe no matter where work takes place.
  • Simplify Work – Intelligence capabilities such as machine learning, virtual assistants, and streamlined workflows personalize, guide, and automate the work experience so employees can work quietly and perform at their best themselves.

“IT departments are now much more focused on understanding and meeting the needs of employees with the work technology they provide and are taking more of an employee-led design approach to work technology infrastructure” , Obeidullah said.

And the move is paying off, especially among hybrid workers. According to Work Rebalanced, hybrid workers feel more empowered with their work technology than their peers who work in the office or remotely.

  • 68% of hybrid workers say their work technology allows them to work efficiently the way they want, compared to 65% of remote workers and 60% of office workers.

The future of work

“Hybrid working is the future of work. And as Work Rebalanced shows, if done right, it can create meaningful, positive results for employees and employers,” Palmer said. “If given the flexibility, confidence, and autonomy to choose where and how they work best, employees will thrive, and companies that offer flexible work arrangements can accelerate innovation and growth.”

To learn more about the future of hybrid working and creating work-from-anywhere experiences that allow your employees to succeed and your business to thrive, click here and download a full copy of Work Rebalanced.

About the study

Using four key pillars of hybrid work efficiency, the Citrix Work Rebalanced report assesses how organizations are adapting to new employee expectations of work and how business leaders can ensure they do. enough to attract, retain and engage their employees.

In early 2022, Citrix, in partnership with Man Bites Dog and Coleman Parkes Research, conducted independent opinion research, examining the views of 900 business leaders (job titles included CEO, CFO, CMO, CEO, Chief Technology Officer, Chief Operating Officer) and 1,800 employees (knowledge workers).

Respondents came from the following markets: Australia, France, Germany, Japan, Mexico, Netherlands, United Kingdom and United States. There were 200 employees and 100 managers from each market, except for the United States where there were 400 employees and 200 managers. Respondents came from the following industries: financial services, healthcare and life sciences, technology, professional services, manufacturing, retail, government/public sector, and education.

About Citrix

Citrix helps businesses deliver a consistent experience no matter where work needs to be done: in the office, at home, or in the field. Our digital workspaces give every employee what they need to perform at their best. And our platform brings together user experience, IT flexibility, and security to drive innovation, resilience, and business continuity, while removing the boundaries of geography, devices, networks, and even clouds to deliver a better employee experience.

For Citrix Investors:

This release contains forward-looking statements that are made pursuant to the safe harbor provisions of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. The forward-looking statements contained in this release do not constitute guarantees of future performance. These statements involve a number of factors that could cause actual results to differ materially, including risks associated with the impact of the global economy and the uncertainty of the IT spending environment, revenue growth and revenue recognition, products and services, their development and distribution, product demand and pipeline, economic and competitive factors, the Company’s key strategic relationships, related acquisition and integration risks as well as as other risks detailed in the Company’s filings with the Securities and Exchange Commission. Citrix assumes no obligation to update the forward-looking information contained in this press release or with respect to the announcements described herein. The development, release and timing of any feature or functionality described for our products remains at our sole discretion and is subject to change without notice or consultation. The information provided is for informational purposes only and does not constitute a commitment, promise or legal obligation to supply any material, code or functionality and should not be relied upon in making purchasing decisions or incorporated into any contract.

© 2022 Citrix Systems, Inc. Citrix, the Citrix logo, and other marks appearing herein are the property of Citrix Systems, Inc. and may be registered in the US Patent and Trademark Office and in other countries. All other trademarks are the property of their respective owners.

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