Bluon Launches BluonLive, Connecting Local HVAC Distributors to Bluon’s Large Community of HVAC Technicians
IRVINE, Calif.–(BUSINESS WIRE)–Bluon, Inc, the fast-growing company focused on upgrading the HVAC industry from the ground up, today announced the launch of BluonLive, the first truly viable e-commerce platform for HVAC technicians. BluonLive is a web-based application and e-commerce network that connects technicians in the field with their local distributors to acquire parts and materials in the most efficient way. This saves technicians and distributors countless hours of research and frustration.
The HVAC market is grappling with extraordinary complexity and fragmentation, with parts referenced by multiple part numbers and carried by many brands. BluonLive alleviates this challenge with a streamlined solution. In seconds, Bluon mobile app technicians can find the specific model number they’re working on, view the original OEM parts, and then select the parts they need to repair or service equipment. With just a few clicks, they can send an order request to their local distributor to get a quote related to the specific parts and materials they need. BluonLive delivers this request to the selected local distributor with all relevant specifications and known compatible replacement options for the parts requested. This saves local counter staff the daunting task of researching what parts may be viable in that specific situation and what parts they can provide.
BluonLive fundamentally changes the way technicians in the field communicate their needs with their local distributors. Historically, due to the complexity and fragmented nature of HVAC replacement parts, local distributor counter staff were left with the near impossible burden of researching and cross-referencing millions of part numbers to determine which specific part they could provide to their customer as a viable replacement option. . This often resulted in the technician receiving the wrong part, creating hours of delay. With BluonLive, receiving an incorrect part, a problem that has always plagued the HVAC industry and, more importantly, its technicians, is no longer a problem.
“The launch of BluonLive represents the culmination of Bluon’s transformation into the industry’s first truly viable e-commerce platform, connecting technicians to their local physical distributors,” said Peter Capuciati, CEO and President of Bluon. “Field technicians experience the immediate benefits of accuracy, simplicity and efficiency associated with true e-commerce that only Bluon and the BluonLive Network can provide.”
BluonLive is a unique asset to the HVAC space, as no other company provides this type of service. The app enables productivity gains for HVAC technicians as it cuts hours from the tedious process of identifying and purchasing spare parts. Capuciati explained, “Distributors can instantly provide more knowledge to their counter staff, adding decades of experience to first-time employees. This allows counter staff, with little or no experience, to provide quality customer service with a quick response time to technician customers.
As a brand independent platform, BluonLive has an edge over all other CVC platforms which only offer specific brands. Since almost all HVAC contractors and technicians deal with a wide variety of brands of HVAC equipment on a near-daily basis, a technician would need five or more e-commerce apps to do their job, an inconvenient solution. Additionally, other e-commerce platforms depend on the technician in the field knowing the specific part number of what they wish to purchase – a nearly impossible task without a massive database and referral engine. crossed. In most cases, technicians don’t know the part number they need until a dealer takes the time to research it, which can take anywhere from 10 minutes to over an hour in certain cases. With BluonLive, Bluon does the research for the technician and the distributor.
Bluon has more than 120,000 technicians on its platform. BluonLive launched today with 1,600 physical distributor stores connected to its network. More than 2,000 stores are expected to be part of its network by the end of the summer, representing more than 30% of the HVAC wholesaler market. This includes national, regional and local players such as RE Michel, FW Webb, Johnstone, WinnSupply, Ferguson, Morsco, Geary Pacific, Slakey Brothers, APR Supply, US Air and over a hundred more.
Bluon offers something truly unique to the $100 billion HVAC industry, providing support and an e-commerce platform to increase productivity and efficiency for over 120,000 HVAC technicians and thousands of physical distributors. . With Bluon, technicians finally have a single, brand-independent source for documentation, technical support, identification and acquisition of specific parts for specific units. This saves technicians hours of time per day and increases the profitability of their business. Now, Bluon supports distributors with the industry’s most comprehensive parts and equipment database, enabling next-level cross-reference capabilities while connecting them directly to over 120,000 technicians through Bluon’s e-commerce platform. Bluon, Bluon Live. By streamlining the parts purchasing process and making it easier for these technicians to place orders with their existing local distributors, Bluon dramatically increases the efficiency of this process for both parties, providing the distributor with all compatible part options including technicians need. Bluon makes it easy for technicians and distributors to navigate the complex world of HVAC equipment maintenance with a real solution to the lack of skilled labor that weighs heavily on the HVAC industry.