Beachhead Solutions Launches RiskResponder® to Automate Proactive Responses to Specific Security Threats and Strengthen MSP-Client Collaboration


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SAN JOSE, Calif., October 08, 2021 (GLOBE NEWSWIRE) – Bridgehead solutions, provider of data encryption, security and access control for PCs and cloud-managed mobile devices for Managed Service Providers (MSPs), today released RiskResponder®. The automated sentry provides predetermined responses to environmental or behavioral risks that exceed acceptable thresholds defined by PSMs and their clients. As a member of BeachheadSecure Platform for MSP®, RiskResponder provides easily managed endpoint detection and response (EDR) capabilities that enable MSPs to prepare, customize and execute powerful risk mitigation responses to a comprehensive list of potential threat conditions.

MSPs responsible for securing customer data must protect endpoints against an ever-increasing range of risks. Preventing data breach incidents means enforcing encryption, monitoring employee behavior, meeting industry regulatory and compliance obligations, and controlling access to instantly remove data from harm when a substantial risk is recognized. PSMs must also provide these protections in a transparent manner, without hindering employees and without impacting the productivity of clients’ employees.

Designed with these specific MSP requirements in mind, RiskResponder provides 24/7/365 automatic security to defend any endpoint that contains (or can access) sensitive customer data. Using RiskResponder’s intuitive user interface, MSPs can easily define automated responses to hack attempts, geographic barrier violations, time overruns, network attacks, and attempts to undermine security tools. As soon as a threat is detected, RiskResponder instantly and automatically executes predefined actions tailored to the risk. MSP Custom Responses can log active events, alert appropriate personnel to investigate risky activities, run scripts, present device users with dialog alerts, and immediately remove access to data from a protected device if necessary.

Importantly, RiskResponder strengthens the relationship between the MSP and the client by fostering the close collaboration required to accurately customize security settings. While other solutions are transparent to customers unless an incident does occur, RiskResponder ensures that MSP customers adhere to the implemented processes and remain fully aware of the security activities carried out by MSPs to keep their businesses safe. their terminals.

Specifically, RiskResponder can activate automatic responses to the following risk examples (and others):

  • Invalid login attempts: After a set number of login failures, RiskResponder can send the user a warning dialog alert. MSPs can also configure RiskResponder to completely remove data access, for example after a number of additional login attempts.
  • Malicious devices: BeachheadSecure provides visibility and control over remote data, but what happens when that device becomes malicious? RiskResponder takes automated data defense measures to protect customer data if an MSP loses sight of the device.
  • Devices leaving approved geolocations: RiskResponder’s geofencing-enforced security rules allow MSPs to send warnings or remove data access if a device exceeds pre-defined limits, such as a customer’s main office or home work locations individual employees.
  • Attacks via the network: Attackers gain access to target computers via compromised or easily guessed credentials over remote desktop connections, often the result of insecure WiFi. RiskResponder detects and mitigates the threat immediately – before any damage is done.
  • Attempts to undermine integrated security: Insider threats that attempt to bypass security on their devices receive clear dialog alert warnings and their actions are logged. If their actions represent a risk, access to the data is suppressed.


“Our MSP partners have expressed a growing need for a fully automated sentinel solution with highly customizable EDR capabilities,” said Cam Roberson, vice president of sales and channel development, Beachhead Solutions. “RiskResponder is uniquely designed to meet the demands of MSPs, automating robust and decisive responses to any risk a customer’s devices may encounter. RiskResponder’s collaborative MSP-client security parameter management process only increases the effectiveness of the tool, as well as clients’ appreciation of the clear protective measures in place. This automated sentinel ensures that MSPs have the tools they need to successfully secure customer data, regardless of the risk environmental factors or employee behaviors pose to them.

“RiskResponder is a revolutionary solution that dramatically simplifies and customizes the control we have over the security of devices and customer data,” said Eric Weast, Owner, ECW network and IT solutions, a Beachhead MSP partner. “RiskResponder also allows us to work collaboratively with our clients and to be perfectly clear on the specific actions that trigger which outcome. For example, we can provide a clear process for “What do you want to happen when there are multiple invalid connection attempts to a device?” Or “What reaction should we take when a stationary desktop computer moves outside an office building?” RiskResponder not only provides capabilities, it allows us to provide full transparency (and peace of mind) to our clients.

About Beachhead Solutions

Beachhead Solutions offers cloud-based data security and encryption – designed for seamless MSP portfolio integration – through its robust BeachheadSecure platform for MSPs. From a single, multi-tenant console, MSPs can enforce encryption and remote data access control for client Windows and Mac PCs, iOS and Android phones and tablets, USB storage devices, and servers Windows. With features like remote data wipe and quarantine, along with comprehensive monitoring, alerting and reporting capabilities, MSPs use the Beachhead platform to deliver compliance as a service, helping them to gain (and retain) more customers.

ContactKyle peterson[email protected]

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RiskResponder provides easily managed endpoint detection and response (EDR) capabilities that allow MSPs to prepare, customize and execute powerful risk mitigation responses to a comprehensive list of potential threat conditions.

Source: Bridgehead solutions

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